Author :
Abstract
Wherever people live together, there is naturally a management phenomenon. Where there is management, there is leadership. The issue of leadership in the hotel industry is handled within the "directing function" in management. This function plays a very important role in directing personnel to work. Recognition of staff and collaboration with them is necessary for leadership to be effective. In addition, some contemporary methods should be applied for effective leadership in the hotel industry. Because traditional methods are not always valid in a constantly changing environment. Leadership also needs to be reconsidered according to changing environmental conditions. When the literature on leadership in the hotel industry is examined, there are many studies on both classical leadership approaches and modern leadership approaches. In these studies, modern leadership approaches are explained with different aspects. The general aim of this study is to investigate leadership approaches in the hotel industry and to reveal the expectations of the staff from the leader. However, in this study, we tried to explain leadership and modern leadership approaches in the hotel industry. Moreover, we explained the effective leadership characteristics and expectations from the modern leader.
Keywords
Abstract
Wherever people live together, there is naturally a management phenomenon. Where there is management, there is leadership. The issue of leadership in the hotel industry is handled within the "directing function" in management. This function plays a very important role in directing personnel to work. Recognition of staff and collaboration with them is necessary for leadership to be effective. In addition, some contemporary methods should be applied for effective leadership in the hotel industry. Because traditional methods are not always valid in a constantly changing environment. Leadership also needs to be reconsidered according to changing environmental conditions. When the literature on leadership in the hotel industry is examined, there are many studies on both classical leadership approaches and modern leadership approaches. In these studies, modern leadership approaches are explained with different aspects. The general aim of this study is to investigate leadership approaches in the hotel industry and to reveal the expectations of the staff from the leader. However, in this study, we tried to explain leadership and modern leadership approaches in the hotel industry. Moreover, we explained the effective leadership characteristics and expectations from the modern leader.
Keywords
- Apfiasarı S., Waskito A., Dian A., Pertiwi E., Faletehan M. (2021). The Role of Transformational Leadership, Trust, Psychological Wellbeing, and Organizational Culture on Organizational Commitment (Study on Hotel Employees in Serang City). Journal of Industrial Engineering & Management Research, 2 (5), 1-12.
- Arabacı İ. (2010). Academic and administration personnel's perceptions of organizational climate. Procedia Social and Behavioral Sciences 2, 4445-4450.
- Badr R. M., Hussein M. A. (2021). The impact of Strategic Leadership Styles on Financial Business Performance and Sustainable Competitive Advantage in Travel Agencies and Hotels: Corporate. Social Responsibility as a Mediator, JAAUTH, 21(1), 70-90.
- Bakan İ., Erşahan B., Büyükbeşe T., Doğan İ., Kefe İ. (2015). Dönüşümcü ve Etkileşimci Otel işletmelerinde Liderlik İle Öğretmenlerin Tükenmişlik Düzeyleri Arasındaki İlişki. International Journal of Economic and Administrative Studies, 7 (14), 201-222.
- Bass B. M. (1985). Leadership and Performance Beyond Expectation. The Free Press, New York.
- Bass B. M. (1997). Personal Selling and transactional/Transformational Leadership. The Journal of Personal Selling and Sales Management, 17 (3), 19-27.
- Bektaş Ç. (2016). Liderlik Yaklaşımları ve Modern Liderden Beklentiler. Selçuk Üniversitesi Akşehir Meslek Yüksekokulu Sosyal Bilimler Dergisi, 2 (7), 43-53.
- Bowman A. D. (2021). Servant Leadership: Propositions for Improving Police/Community Relationships. International Journal of Arts, Humanities & Social Science, 2 (10), 820.
- Cropanzano R., Greenberg J., Cooper C. L. Robertson I.T., (Ed.) (1997). Progress in organizational justice: Tunneling through maze, International Review of Industrial and Organizational Psychology. New York: John Wiley & Sons.
- Çavuş M. F. (2008). Employee Empowerment: A Research on Businesses In Manufacturing Industry. Journal of Yasar University, 3(10), 1287-1300.
- Çetin N. (2008). Kuramsal Otel işletmelerinde liderlik Çözümlemelerinin Işığında, Okul Müdürlüğü Ve Eğitilebilir Durumsal Otel işletmelerinde liderlik Özellikleri. Pamukkale Üniversitesi Eğitim Fakültesi Dergisi (1), 23, 74-84.
- Çöl G. (2008). The Effects of Perceived Empowerment on Employee Performance. Doğuş Üniversitesi Dergisi, 9 (1), 35-46.
- Daswati P., Buntuang C.D., Hattaba S., Kornelius Y. (2021). Effect of Servant Leadership on The Performance of a Regional General Hospital. Problems and Perspectives in Management, 19 (2), 507-518.
- Demirel Y. (2009). Örgütsel Adaletin Yönetici-Çalışan İlişkileri Üzerine Etkisi: Farklı Sektör Çalışanlarına Yönelik Bir Araştırma. Sosyal ve Ekonomik Araştırmalar Dergisi-Selçuk Üniversitesi, 11(17), 37-154.
- Erenel F. (2012). Analysis of Justice Perception Effects on Organızations Developed At Personnel Candidates During The Proses of Personnel Selection And Recruitment. Maliye Finans Yazıları, 26 (95), 9-21.
- İçerli Leyla (2010). Organizatıonal Justice: A Theorical Approach. Journal of Entrepreneurship and Development, 5 (1), 67-92.
- Jakovljević M. (2011). Hubris Syndrome And A New Perspective On Political Psychiatry: Need To Protect Prosocial Behavior, Public Benefit And Safety of Our Civilization. Psychiatria Danubina, 23 (2), 36-138.
- James A., Ifeanyı O., Ogbonna G. (2013). Transformational vs. Transactional Leadership Theories: Evidence in Literature. International Review of Management and Business Research, 2(2), 355-361.
- Kıngır S., OKÇU V. (2011). (Ed). Etik Otel işletmelerinde liderlik, Yönetimde Çağdaş ve Güncel Konular. Gazi Kitabevi, Ankara.
- Koçel T. (2015). İşletme Yöneticiliği. Beta Basım Yayım A.Ş., İstanbul.
- Konovsky M. A. (2000). Understanding Procedural Justice and Its Impact on Business Organizations. Journal of Management, 26 (3), 489-511.
- Mccleskey J. A. (2014). Contingency, Transformational, and Transactional Leadership and Leadership Development. Journal of Business Studies Quarterly, 5 (4), 117-130. Meydan C. H., Polat M. (2010). A Study in Cultural Context on Leader Power Bases. Ankara Üniversitesi SBF Dergisi, 65(4), 123-140.
- Meyer J. P., Natalia J. A. (1997). Commitment in the workplace: Theory, research, and application. CA: Sage Publications.
- Nazarian A., Velayati R., Campus R., Edirisinghe D., Atkinson P. (2021). Organizational Justice in The Hotel İndustry: Revisiting GLOBE From A National Culture Perspective. International Journal of Contemporary Hospitality Management, 33 (12), 4418-4438.
- Okçu V. (2008). Dönüşümcü Otel işletmelerinde liderlik ve İşlemci Otel işletmelerinde liderlik, Yönetimde Çağdaş v e Güncel Konular. Gazi Kitabevi, Ankara.
- Owen D. (2008). Hubris syndrome. Clinical Medicine, 8(4), 428-432.
- Owen D., Davidson J. (2009). Hubris syndrome: An acquired personality disorder? A study of US Presidents and UK Prime Ministers over the last 100 years. Brain A Journal Of Neurology, doi:10.1093/brain/awp008, 2-11.
- Özavşar M. E., Doğan R. (2009). Ahlakım. Diyanet İşleri Başkanlığı Yayınları, No:702, 6. Baskı, Ankara.
- Özyılmaz A., Ölçer F. (2008). Güncel Yönetim ve Organizasyon Yaklaşımları. Seçkin Yayınları, Ankara.
- Patterson K. (2003). Servant Leadership, A Theoretical Model. Thesis for the Degree of Doctor of Philosophy, Regent University.
- Rabiul K., Yean T.F, Patwary A. K., Hilman H. (2021). Linking Leadership Styles and Two- way Communication to Engagement: A Study Among the Hospitality Employees in Bangladesh. International Journal of Hospitality & Tourism Administration, 1-23.
- Russell G. (2011). Psychiatry and politicians: 'the hubris syndrome. The Psychiatrist, 35, 140- 145.
- Saylı H., Baytok A. (2014). Örgütlerde Liderlik Teori-Uygulama ve Yeni Perspektifler. Nobel Akademik Yayıncılık Eğitim Danışmanlık Tic. Ltd. Şti, Ankara.
- Singh K. (2015). A Conceptual Study on Leadership Theories and Styles of Managers with the special emphasis on Transformational Leadership Style, International Journal of Advanced Research. 3(10), 748-756.
- Spitzbart I. (2013). The impact of transactional versus transformational leadership on job satisfaction in the hotel industry. Research in Hospitality Management, 3 (1), 69-76.
- Şahin B., Taşkaya T. (2010). Sağlık Çalışanlarının Örgütsel Adalet Algılarını Etkileyen Faktörlerin Yapısal Eşitlik Modeli İle İncelenmesi. Hacettepe Sağlık İdaresi Dergisi, 13 (2), 86-114.
- Ülgen H., Mirze K. (2007). İşletmelerde Stratejik Yönetim. Arıkan Yayınları, 4. Baskı, İstanbul,
- Waddell J. T. (2006). Servant Leadership, Servant Leadership Research Roundtable. Regent University.
- Yavuz E., Tokmak C. (2009). İşgörenlerin Etkileşimci Otel işletmelerinde liderlik ve Örgütsel Bağlılık İle İlgili Tutumlarına Yönelik Bir Araştırma. International Journal of Economic and Administrative Studies, 1 (2), 17-35.
- Yıldırım A., ŞİMŞEK H. (2006). Sosyal Bilimlerde Nitel Araştırma Yöntemleri. Seçkin Yayınları, 5. Baskı, Ankara.
- Yılmaz H. (2011). Güçlendirici Otel İşletmelerinde Liderlik. Beta Basım Yayım A.Ş., İstanbul.
